User profiles & user lookup
Every user tells a unique story through interactions and behaviors within your products. Mitzu's "user profiles & user lookup" are a set of features that enable your customer success, sales, and product teams to understand the most valuable users of your product or service.
Why user profiles & user lookup?
Focus on a single users
Sometimes, finding key insights comes from diving into one individual's behavior. With the single-user focus mode, you can list events, see activity and frequency of usage for a unique individual. You can also list the user properties. The show events option gives you a timeline of events that happened at any given time for that individual.
Find users from insights
Finding critical insights from your data is more than chart visualization. Often, you must dig deeper and see the users who completed a funnel or belong to a segment.
Free text search for users
The most natural way of finding anything is by free-text search. The user lookup feature enables you to lookup your users on top of your data warehouse. Search for a company name or the email of your individual, and results should show up immediately.
SQL based users profiles and user lookup
Single-profile analytics reveal individual user interactions, highlighting pain points and behavior patterns. These insights enable tailored communication, improve user experiences, and uncover upselling or cross-selling opportunities by suggesting products or services that align with the user's behavior
Show users who performed certain actions
Show users that started a trial
See who converted in a funnel
Reduce churn by caring about individuals
Customer service teams can leverage single-user analytics to deliver personalized support. By examining an individual's product usage, including frequent pain points and preferred features, representatives can offer tailored solutions and advice.
This approach not only resolves issues efficiently but also strengthens customer trust and satisfaction. Insights from user behavior can also drive proactive outreach, further boosting loyalty and long-term engagement.
Search for users from an account or group
Search users who churned
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Understand your power users
Product managers can use insights from individual user behavior to fine-tune and optimize product development. By analyzing how power users interact with features, they can identify which aspects are most valued and which need improvement.
Understanding these patterns helps predict future trends and user behaviors, enabling proactive innovation. This data-driven approach not only informs product decisions but also helps ensure the product stays competitive and aligns with market demands, ultimately leading to a more successful product offering.
Visualize the profile of the user
See timeline of events
See trends of activity
Warehouse-native account and user lookup
SQL based users profiles and user lookup
Mitzu's SQL generation engine creates optimal queries based on your application inputs. This way, you can be sure that you always see the most up-to-date data while we can keep your cost low.
Instead of copying your data, Mitzu automatically generates SQL code with every click you make on the application.
How to get started?
Collect data
Ingest your first and third party data to your data warehouse. If you don't yet have a data warehouse we can help you get started.
Setup Mitzu
Connect Mitzu to your data warehouse just as any other BI tool. List your facts and dimensions tables.
Create an events and properties catalog.
Start making better decisions faster
Start learning valuable insights with a few clicks only. No need to know SQL. Collaborate with your team on key business questions.
Unbeatable solution for all of your analytics needs
Get started with Mitzu for free and power your teams with data