Media & Entertainment

Track Billions of Heartbeats. Zero Event Overage Fees.

Streaming analytics at warehouse scale. Analyze video heartbeats, buffer rates, and quality of service (QoS) without the event-volume pricing tax of legacy tools.

Streaming Ops Dashboard

Live QoS Monitoring

Unlimited Event VolumeLive
Concurrent Viewers

284,721

+12.4% vs last hour
Avg. Bitrate

4.8 Mbps

Healthy bandwidth
Rebuffer Ratio

0.12%

-0.03% improvement
0%Target: <0.5%

2.4M

Minutes Watched

94.2%

Completion Rate

1.2s

Startup Time

4K

Peak Quality

Trusted by companies worldwide

Ableton
BrokerChooser
Prezi
Khatabook
Fluenta
Guided eLearning
Raptor
Munch
Suunto
52 Entertainment
Colossyan
Nansen
Shapr3D
Transfr
Why Mitzu

The Media Pillars

Purpose-built analytics for streaming services and media companies—from content performance to viewer retention.

Content ROI

Which shows drive the most signups? Attribute subscription revenue to specific titles to know exactly which content justifies the production cost.

QoS & Churn

Does buffering cause churn? Correlate technical Quality of Service (QoS) metrics like 'Startup Time' directly with user drop-off rates.

Binge Analysis

Visualize session depth. See how many episodes a user watches in one sitting and identify the 'Hook Episode' that converts them to a fan.

Content Affinity

Personalize Recommendations.

Group users by genre preference. If they watch 'Sci-Fi,' what else do they buy? Use warehouse data to build smarter recommendation segments.

  • Cluster viewers by content affinity patterns
  • Identify cross-sell opportunities between genres
  • Build data-driven recommendation engines
  • Export segments to personalization tools

Genre Affinity Heatmap

User overlap between content categories

Sci-FiDramaComedyActionDocumentary
Sci-Fi
100%
42%
28%
65%
18%
Drama
42%
100%
35%
38%
45%
Comedy
28%
35%
100%
22%
30%
Action
65%
38%
22%
100%
15%
Documentary
18%
45%
30%
15%
100%
High affinity: Sci-Fi → Action (65% overlap)
Engagement Analysis

The 'Hook' Point.

Analyze drop-off within a single video. Do 50% of users leave after the intro? Pinpoint the exact second engagement dies.

  • Minute-by-minute audience retention curves
  • Identify where viewers drop off in content
  • Find the 'Hook Episode' that converts casual viewers
  • Compare retention across different content types

Audience Retention Analysis

Minute-by-minute engagement drop-off

Hook Point: 8:30100%75%50%25%
0:00Intro5:0010:0015:00

50%

Drop after intro

45%

Retained to end

Churn Prevention

Predict Subscriber Churn.

Identify 'Dormant' users who haven't watched a show in 14 days. Sync this segment to email tools for a 'We Miss You' campaign before they cancel.

  • Define custom churn risk criteria
  • Build segments from viewing inactivity
  • Sync at-risk subscribers to Braze, HubSpot, or Salesforce
  • Automate win-back campaigns before cancellation

Dormant Subscriber Segment

Build re-engagement campaigns

Segment Criteria

WHERELast Video View>14 Days Ago
ANDSubscription=Active
8,432 dormant subscribers found

Suggested Campaign

"We Miss You" - New Releases Alert

Getting Started

The Stream Flow

From raw video events to actionable insights in three simple steps.

Ingest

Stream video player events (Mux, Bitmovin, Custom) to Snowflake/BigQuery. Your data, your warehouse.

1

Enrich

Join with Content Metadata (CMS) and Subscription tables. Connect viewing behavior to business outcomes.

2

Optimize

Visualize engagement instantly. Track viewer journeys, content ROI, and churn signals in real-time.

3

Unlimited Video Heartbeats

<1s

Data Freshness

100%

SQL Transparency

FAQ

Frequently Asked Questions

Everything you need to know about streaming analytics with Mitzu.

Track every frame. Retain every viewer.

Stop paying for event volume. Start analyzing your streaming data at warehouse scale with Mitzu.