Healthcare · Data
Appointment show rate
Tracking no-shows and cancellations to optimize scheduling.
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All use cases
No-show rate, by reminder
- No reminder
- SMS 24h before
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Finding
Without a reminder 12.4% of appointments are missed; an SMS 24 hours before cuts that by 38%.
Who it's for
Data teams analyzing appointment patterns to reduce no-shows.
What it solves
Predict and prevent no-shows to improve provider utilization and patient care.
Questions it answers
Ask them in plain English, or build them by clicking. Every answer runs on your governed metrics.
No-show rate?
12.4% no-show rate costs an estimated $890K annually in lost revenue.
Predictors?
Appointments booked 14+ days out have 2.3x higher no-show rate.
Reminder impact?
SMS reminder 24 hours before reduces no-shows by 38%.
- What's our no-show rate?
- What factors predict no-shows?
- Do reminders reduce no-shows?
- How does booking lead time affect show rate?
The impact
- Reduce no-shows by 50%
- Recover $445K in annual revenue
- Improve provider utilization
The data it needs
- Appointment booking data
- Check-in events
- Reminder delivery data
- Patient history
Read in place in your warehouse. Nothing is copied out.
Appointment show rate: frequently asked questions
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