Healthcare · Data
Monthly engagement and outcomes KPIs
Show rate, portal adoption and care plan adherence for leadership, on the same definitions as product analytics.
Monthly KPI pack
Show rate
Portal adoption
Plan adherence
Who it's for
Data teams and operations leads who prepare the monthly KPI pack for leadership and clinical partners.
What it solves
Build the KPI dashboard once on governed warehouse metrics, so leadership numbers match what product and care teams see, and drill from any number into the journeys behind it.
Questions it answers
What were show rate, portal adoption and plan adherence this month?
Show rate reached 89.6%, up 1.4 points; portal adoption is 38%, up 4 points in four months, and plan adherence is 51%.
Which product changes explain the movement?
Show rate rose after SMS reminders reached every clinic; adherence rose with push reminders for care plan tasks.
- Which clinics or programs moved the most?
- Do these numbers match operations' reports?
The impact
- One version of every KPI, from leadership pack to product team
- Drill from a monthly number into the journeys behind it
- Hours saved preparing the monthly pack
The data it needs
- Appointment and check-in data
- Portal and app events
- Care plan task data
- Clinic and program dimension tables
Read in place in your warehouse. Nothing is copied out.
Monthly engagement and outcomes KPIs: frequently asked questions
Run this on your own data.
Start free on your warehouse, or book a demo and we'll show it on your data.