E-commerce

Find out what makes shoppers buy.

Checkout funnels, experiments, store monitoring and trading KPIs on one platform, from the weekly trading pack down to the single order.

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Trusted by product and data teams

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Transfr

From first visit to repeat order, on one set of definitions.

Product analytics

Cart abandonment causes

Seeing if people quit at the shipping cost or the payment page.

View use case

Checkout, cart to order

01Added to cart

10,000 carts

100%

02Started checkout

68% of step 1

68%

03Saw shipping cost

91% of step 2

62%

04Reached payment

66% of step 3

41%

05Placed order

85% of step 4

35%

Finding

34% leave when the shipping cost appears; PayPal checkouts are abandoned 18% less than card forms.

Product analytics

Delivery experience tracking

Monitoring shipping times and their impact on repeat purchases.

View use case

Customers ordering again, by delivery time · % of each cohort still active

CohortM0M1M2M3M4M5
Under 3 days1004840343129
3–5 days1003729242220
Late1002619161413

Finding

Orders delivered in under 3 days bring 42% more repeat buyers; late ones bring a third fewer.

Experimentation

Free-shipping threshold test

Reading a free-shipping experiment on your warehouse, with order value and margin as guardrails.

View use case

Free shipping from $50 vs. from $75

+9.4%

Significant win

Checkout conversion

095% interval +4.1% to +14.7%

From $50

3.5%

From $75

control

3.2%

Autonomous agents

Store KPI watch agent

An agent that reviews conversion, revenue and order value every morning and emails the team when one moves.

View use case
Daily store watch · Every day, 08:00SessionsMobile conversionRevenueOrder value

Mitzu agent · today

Mobile conversion fell 14% since Tuesday, all at payment

All E-commerce use cases

Each one with the questions it answers, the data it needs and the Mitzu features it runs on.
MarketingCart abandonment causesSeeing if people quit at the shipping cost or the payment page.Product analyticsExperimentationAI analyticsView use caseEngineeringSearch result accuracyTracking how many "no results found" errors users get.Product analyticsAutonomous agentsAI analyticsView use caseDataHigh-value customer pathsMapping the steps the biggest spenders take before buying.AI analyticsProduct analyticsBI & warehouse metricsView use caseProductProduct page performanceAnalyzing which product pages convert best and why.Product analyticsExperimentationBI & warehouse metricsView use caseDataInventory impact on salesUnderstanding how stock levels affect conversion and revenue.Autonomous agentsBI & warehouse metricsProduct analyticsView use caseProductProduct return analysisIdentifying which products get returned most and why.Product analyticsBI & warehouse metricsAI analyticsView use caseMarketingPromotion effectivenessMeasuring which discounts and campaigns drive profitable sales.BI & warehouse metricsExperimentationProduct analyticsView use caseGrowthDelivery experience trackingMonitoring shipping times and their impact on repeat purchases.Product analyticsBI & warehouse metricsView use caseGrowthFree-shipping threshold testReading a free-shipping experiment on your warehouse, with order value and margin as guardrails.ExperimentationProduct analyticsBI & warehouse metricsView use caseGrowthStore KPI watch agentAn agent that reviews conversion, revenue and order value every morning and emails the team when one moves.Autonomous agentsBI & warehouse metricsMCP & SlackView use caseDataWeekly trading KPI packNet revenue, conversion and returns for the weekly trading meeting, on the same definitions as product analytics.BI & warehouse metricsAutonomous agentsAI analyticsView use case

Governed by your data team.

Your data team defines the metrics and sets the permissions. Every answer, in Mitzu, Slack or an AI assistant, uses them.
  • Nothing copied out of your warehouse
  • Self-hosting and data residency available
  • You control whether the AI sees query results
  • Your data is never used to train AI models

E-commerce analytics: frequently asked questions

Grow your store on one platform, from cart to repeat order.

Start free on your warehouse, or book a demo and we'll show it on your data.