Travel · Growth

Ancillary attach rate

Tracking how often bookings add seats, bags, upgrades or insurance, and where in the flow they do.

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All use cases

Ancillary attach rate, share of bookings

  • Seat selection
  • Travel insurance
MarAprMayJunJulAugSep

Finding

Seat selection went from 20% to 27% after the offer moved to passenger details; insurance stayed flat.

Who it's for

Revenue and ancillary teams who decide when to offer seats, bags, room upgrades or car rental.

What it solves

Measure attach rate per add-on and per booking step on your warehouse, so offers move to the point in the flow where travelers take them.

Questions it answers

Ask them in plain English, or build them by clicking. Every answer runs on your governed metrics.
  • How has seat selection attach changed since June?

    Seat selection attach rose from 20% to 27% after the offer moved to the passenger details step in late June.

  • Did travel insurance change over the same months?

    Insurance stayed flat at 9% to 10% of bookings.

  • What share of bookings add each ancillary?
  • Which booking step converts best for an offer?
  • Did moving the seat offer change attach rate?
  • Which traveler segments buy the most add-ons?

The impact

  • More ancillary revenue per booking
  • Offers shown at the step where travelers take them
  • One attach-rate definition for product and finance

The data it needs

  • Booking events with booking step
  • Ancillary purchase events or line items
  • Offer impression events

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Ancillary attach rate: frequently asked questions

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