Healthcare

Improve patient journeys without data leaving your warehouse.

Booking, engagement, experiments and outcome KPIs on one platform, governed by your data team.

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Trusted by product and data teams

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From first booking to ongoing care, on one set of definitions.

Product analytics

Telehealth appointment booking

Measuring the time it takes a patient to find a doctor and confirm.

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Telehealth booking, search to confirmed

01Searched doctors

10,000 patients

100%

02Chose a provider

74% of step 1

74%

03Picked a slot

85% of step 2

63%

04Insurance verified

72% of step 3

45%

05Booked

95% of step 4

43%

Finding

28% drop out at insurance verification; booking now takes 3.2 minutes, down from 8.

Product analytics

Care plan adherence

Monitoring if patients follow their prescribed care plans.

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Patients still doing each task, by week · % of each cohort still active

CohortW0W1W2W3W4W5
Medication1009389868482
Check-ins1008678737068
Diet logs1007968615755
Exercise1007159524846

Finding

47% of patients complete 80% or more of their plan; exercise is skipped 3x more than medication.

Experimentation

Insurance step A/B test

Testing an insurance card scan against manual entry in the booking flow, with confirmed bookings as the guardrail.

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Card scan vs. manual entry

+11.9%

Significant win

Insurance step completion

095% interval +7.4% to +16.4%

Card scan

80.6%

Manual entry

control

72.0%

Autonomous agents

Care program engagement agent

An agent that reviews enrollment, check-ins and care plan tasks every morning and emails the program team when one moves.

View use case
Daily program watch · Mon to Fri, 08:00EnrollmentsWeekly check-insPlan tasksMessages

Mitzu agent · today

Diabetes program check-ins fell 9% week over week, all on Android

All Healthcare use cases

Each one with the questions it answers, the data it needs and the Mitzu features it runs on.
GrowthTelehealth appointment bookingMeasuring the time it takes a patient to find a doctor and confirm.Product analyticsExperimentationAI analyticsView use caseProductSymptom checker engagementSeeing if users finish the digital intake survey or drop off.AI analyticsProduct analyticsExperimentationView use caseEngineeringPrescription refill clicksTracking if the "One-Tap Refill" button works across all browsers.Autonomous agentsProduct analyticsBI & warehouse metricsView use caseMarketingPatient portal engagementMeasuring how actively patients use their health portal.Product analyticsAI analyticsBI & warehouse metricsView use caseDataAppointment show rateTracking no-shows and cancellations to optimize scheduling.Product analyticsBI & warehouse metricsExperimentationView use caseProductCare plan adherenceMonitoring if patients follow their prescribed care plans.Product analyticsAutonomous agentsAI analyticsView use caseGrowthInsurance step A/B testTesting an insurance card scan against manual entry in the booking flow, with confirmed bookings as the guardrail.ExperimentationProduct analyticsAI analyticsView use caseProductCare program engagement agentAn agent that reviews enrollment, check-ins and care plan tasks every morning and emails the program team when one moves.Autonomous agentsProduct analyticsBI & warehouse metricsView use caseDataMonthly engagement and outcomes KPIsShow rate, portal adoption and care plan adherence for leadership, on the same definitions as product analytics.BI & warehouse metricsProduct analyticsAutonomous agentsView use case

Governed by your data team.

Your data team defines the metrics and sets the permissions. Every answer, in Mitzu, Slack or an AI assistant, uses them.
  • Nothing copied out of your warehouse
  • Self-hosting and data residency available
  • You control whether the AI sees query results
  • Your data is never used to train AI models

Healthcare analytics: frequently asked questions

Improve patient engagement on one platform, with patient data in your warehouse.

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